1574 N. Batavia Street  Suite #2
Orange, CA 92867
Tel: (714) 998-1828   Fax: (714) 998-1860
Email: service@ruggednotebooks.com

Service Request Form

  • Out of Warranty Repair items will be charged a $100.00 diagnostic fee in the event the customer decides not to proceed with the quoted repairs. Customers are responsible for payment of parts, labor, and return shipping and handling charges.
  • Please place a copy of this form in the box sending back.
  • RMA number will be issued to you by email after we receive the submition of this form.
  • Please put the RMA number on the top of your package and insure your package, RuggedNotebooks will not be responsible for lost and damaged package during shipping.
  • Please ensure that you backup any critical data and applications in the event the technician needs to either reformat, reimage, or replace the hard drive. Ruggednotebooks will not be responsible for lost and damaged data during repair.
Customer Information: (* for require)
Name*:
Company:
Ship Address*:
(No PO Box please)
City*:
State*:
Zip Code*:
Country*:
Phone Number*:
Fax Number:
E-mail*:
 
Product Information: (* for require)
Model Number*:
(On bottom of the laptop)
Serial Number*:
(On bottom of the laptop)
Invoice Number:
Invoice Date:
Processor:
 GHz
Memory:
 MB
Hard Disk:
 GB
Optical Drive:
Power Adapter:
 Yes     No
Battery:
Yes     No
Special Item:
Defective
Symptom*:
Command: